Dispatch software is a vital solution for coordinating all kinds of emergency services such as 911, police departments, fire departments, emergency medical services and ambulances. Emergency dispatch software helps allocate resources more efficiently and monitor the location and status of your emergency vehicles

Benefits of using dispatching software

  • Prompt response
  • Effective coordination
  • Resource optimization
  • Improved safe
  • Accurate information


Some of the most useful features of dispatch software for emergency services include:

  • Fleet management ensures that the right resources are deployed to the right locations at the right time, to maximize the effectiveness of emergency services.
  • Real-time tracking feature provides real-time location tracking of emergency service vehicles, such as ambulances, police cars, and fire trucks.
  • Route optimization feature will help the users to identify the most efficient routes for emergency vehicles by analyzing traffic congestion, road closures, and distance to the emergency location, to determine the fastest and safest routes.
  • Real-time communication feature helps emergency services to collaborate and work faster together in real time, which is critical during emergencies.
  • Alarms feature allows setting time, distance and speed limits so that emergency drivers don't speed up or waste valuable time
  • History feature lets you trace emergency vehicles to ensure they have not strayed from the route.
  • Tracking links are one of the vital features for informing customers about the emergency vehicle’s location and estimated time of arrival (ETA)
  • Mobile app integration allows users to update the status, receive notifications, and communicate with dispatchers and customers.

iDispatch mobile app.

Download the iDispatch mobile app for emergency services.
Ensure the safety and security of your community with the best emergency management software.